Who we are
Suggested text: Our website address is: http://www.sastacart.com.
Collection of Your Information
When you use our platform, we collect and store your information that is provided by you from time to time. In general, you can browse the platform, without telling us who you are or are revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing to not use a particular service, product or facility on the stage.
We can track your purchase behaviour, preferences and other information that you choose to provide on our platform. We use this information to do our users’ demographics, interests and internal research on behaviour to better understand, preserve and serve our users. This information is compiled and analysed on a holistic basis. This information may include the URL that you have come from now (whether this URL is on our platform or not), which you go ahead (whether this URL is on our platform or not), your computer browser information, And your IP address.
We can collect personal information (eg. email address, delivery address, name, phone number, credit card/debit card and other payment instrument details) when you set an account or transact with us or do any event Or participate in the competition. When you can browse some sections of our platform without being a registered member, some activities (such as ordering or taking our online materials or services) require registration. We use your contact information to send you offers based on your previous orders and your interests.
If you choose to post messages on our message boards, chat rooms or other message areas or leave the response on platforms or social media, then we are created or if you use voice commands or virtual and on the platform We will collect the information provided by you to do shopping or buy similar features. We essentially maintain this information for internal research and analysis as to resolve disputes, provide customer assistance, solve problems or permission by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send correspondence about your activities or posting on the platform, we can collect such information in a specific file for you.
Demographic / profile data / using your information
We use your personal information to provide products and services you requested. The extent to which we use your personal information in the market, we will provide you with the ability to get out of such uses. We use your personal information to help and meet vendors and business partners; Increase customer experience; resolve disputes; troubleshoot problems; Help promote a safe service; collect money; Measure consumer interest in our products and services; Inform you about online and offline offers, products, services and updates; Customise and increase your experience; Find out and protect us against error, fraud and other criminal activity; Apply our terms and conditions; And otherwise you are described at the time of collecting information.
Individual information sharing
We can reveal your personal information to third parties, such as sellers, business partners. This disclosure may be necessary to provide us access to our products and services; To fulfil your orders; To increase your experience; To provide feedback on products; To collect payment from you; To follow our legal obligations; To conduct market research or survey; To apply the terms of our use; To facilitate our marketing and advertising activities; To analyse data; Customer service assistance; To prevent, detect, reduce and investigate our products and services related to fraud or illegal activities. We do not disclose your personal information to third parties for their marketing and advertising purposes without your clear consent.
Links to Other Sites
Our platform can provide links to other websites or applications that can collect personal information about you. We are not responsible for the content of privacy practices or those linked websites.
We maintain proper physical, electronic and procedural security measures to protect your information. Whenever you reach your account information, we provide using a safe server. Once your information is in our possession, we follow our safety guidelines to protect them from unauthorised access. However, using platforms, users accept the inherent security implications of data transmission on the Internet and World Wide Web, which cannot always be completely secured, and therefore, always some underlying risks about the use of the platform Will remain. The users are responsible for ensuring safety of login and password records for their account.
Advertisements on Platform
When you go on our platform, we use third-party advertising companies to serve advertising. These companies can use information about your visits (including your name, address, email address or telephone number) on this and other websites to provide advertisements about goods and services. You have the option to get out of the outside “Tracking of individual advertisements using exit from privatisation of advertisements.
We maintain your personal information according to the applied laws, it is not necessary for the purpose for which it was collected or was required under any applied law. However, we can maintain data related to you. If we believe that it may be necessary to prevent fraud or future misuse, Sustacart uses its legal rights and/or against legal claims or by law or To enable other valid purposes to be able to be necessary. We can continue to maintain your data in an unknown form for analytical and research purposes.
We take every appropriate step to ensure that your personal information we process is accurate and where necessary, kept updated, and any personal information we inform you is wrong. (In relation to the objectives for which they are. Processed) is erased or corrected. You can directly reach, correct and update your personal information through functionalities provided on the platform. You can remove some non-individual information by logging into our website and coming to the profile and settings section. You can also write to us on the contact information given below to help in these requests.
According to the Information Technology Act 2000 and the rules made there, the name and contact details of the Complaint Officer are given below:
Mr. Shivam Rajput
Designation: Founder of Sastacart
Mohali Kharar Punjab 140301
Time: Mon – Sat (9:00 – 18:00)
You can reach our customer aid team to address any questions or complaints related to product and services by clicking on the link, selecting your order and selecting the ‘need for help’ option: https://www.sastacart.com/help-centre/