Most frequent questions and answers

An item is marked as ‘Out of stock’ when it is not available with any sellers at the moment; you won’t be able to buy it now. Use the ‘Notify Me’ feature to know once it’s available with sellers for purchase.

Yes, it’s necessary to log into your Sastacart account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security.

You’ll have access to a personalised shopping experience including recommendations and quicker check-out.

It usually costs sellers more to ship some items. So, sometimes they choose to add a delivery charge. The delivery charge is waived off by some sellers if you shop with them for a certain amount. For more information, check the individual seller’s policy on the product page

To place an order, please follow these steps:

  • Go to Sastacart Website
  • Select the product you’d like to buy
  • Add products to your cart or just hit ‘Buy Now’
  • Choose or ‘Add delivery address’. Use a preferred payment mode and confirm the order.

An e-mail & SMS will be sent once you’ve successfully placed your order. We’ll also let you know as soon as Sastacart picks the order from the seller and ship the item(s) to you. You can track your orders from the ‘My Orders’ section on your Sastacart account.

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